Гайдамака Оля

contemporary Ukrainian artist

Frequently Asked Questions

Last updated: February 18, 2026

1. How do I place an order?

Choose a painting or product in the store, add it to the cart and click "Checkout". Fill in your contact details and delivery information. After placing the order, I will contact you for confirmation.

2. What payment methods are available?

Bank transfer — payment is made to the individual entrepreneur account. After placing your order, I will contact you and send the payment details.

3. How much does delivery cost?

Delivery cost depends on the size and weight of the order and is calculated according to carrier rates (Nova Poshta or Ukrposhta). Self-pickup in Kyiv is also available by prior arrangement.

4. How are paintings packaged?

Each painting is carefully packaged: protective film, cardboard corner protectors for the frame, additional corrugated cardboard packaging. Wooden crates are used for large works. I guarantee safe transport.

5. Can I return a painting?

Yes, you can return an item within 14 days of receipt, provided it has not been damaged and retains its original appearance. See the "Returns" page for details.

6. Do you ship internationally?

Yes, I ship internationally via Ukrposhta. Cost and delivery times depend on the destination country. Contact me for details.