I regularly send orders to Europe, the United States, and most other countries. If you're unsure whether shipping is possible to your location, just write to me at contact@haydamaka.com and I'll check before you place an order.

For international orders, I use Ukrposhta (Ukrainian postal service) with international tracking. Delivery typically takes:

• Europe: 2 to 4 weeks
• United States: 3 to 5 weeks
• Other regions: 3 to 6 weeks, depending on the country

These are typical timeframes — actual delivery may be faster or slower depending on customs processing in your country. I'll send you the tracking number as soon as the parcel is on its way.

For most destinations, any import duties or VAT charged on arrival are the recipient's responsibility — typically a small percentage of the parcel value, collected by your local post or customs agency at delivery. This is determined by your country's rules, not by me; I always declare the actual value honestly on the customs form.

For a handful of destinations (currently including some North American countries) local rules require duties to be paid by the sender before hand-off. Where that applies, the duty is already included in the prices you see at checkout — there's nothing extra to pay on delivery.

If you have questions about your country's rules, please email me at contact@haydamaka.com before placing the order and I'll check.

International payments are accepted only by card through monobank acquiring (Visa, Mastercard, Apple Pay, Google Pay). Bank transfers from foreign accounts are not currently supported. All prices on the site are in Ukrainian hryvnia (UAH, ₴) — your card will charge the equivalent in your currency at the bank's exchange rate.

A few things to keep in mind for international orders:

Governing law. All sales are processed under Ukrainian law. The detailed terms are described in the Public Offer, available in Ukrainian. The English translation is provided for convenience — in case of any discrepancy, the Ukrainian version prevails.

Returns. If a parcel arrives damaged, please contact me immediately with photos — I'll work with you to find a fair solution.

Consumer rights in your country. Depending on where you live, your local consumer protection laws may give you additional rights. I respect these and will work in good faith to resolve any issue you encounter.

For international orders, I'm always happy to chat before you place the order. This way I can:

• Confirm shipping is available to your country
• Give you a precise estimate of total cost (item + shipping + any expected fees)
• Answer any questions about the product itself

Just write to contact@haydamaka.com. I usually reply within a day.

Looking forward to your message. — Olya.