Гайдамака Оля

contemporary Ukrainian artist

Returns & Exchanges

Last updated: February 18, 2026

1. Right to Return

In accordance with Ukrainian consumer protection law, you have the right to return goods of proper quality within 14 days of receipt. The item must retain its original appearance and show no signs of use.

2. Return Conditions

To return an item: — Contact us within 14 days of receipt — The item must be in its original condition without damage — Retain the original packaging Custom-made paintings are not eligible for return.

3. Return Procedure

To return an item: 1. Contact us via the contact form or social media 2. Describe the reason for return 3. Agree on the return method 4. Ship the item in secure packaging After receiving and inspecting the item, we will process the refund.

4. Refunds

Refunds are processed within 7 business days of receiving the returned item. Funds are returned using the same payment method used for the purchase. Return shipping costs are covered by the buyer.

5. Damaged Items

If you receive a damaged item, contact us immediately and send photos of the damage. We will arrange a replacement or full refund, including delivery costs. Please inspect the packaging integrity when receiving items from the carrier.